How-To: Configure E-mail on Your Devices

Your devices come and goes, but what about e-mails? They need to be accessible whenever, wherever so you can get those office updates and keep in touch with that co-worker or client.

Domain E-mail

*NOTE: Be sure to read though the help guide to find certain information regarding setup of your mailbox. e.g., manually setting server address to mex06.emailsrvr.com*

When you have your new device ready to set up, go to https://emailhelp.rackspace.com/.

Then log-in to the website using your domain email and password. (e.g., E-mail: user01@dmdsmanaged.com Password: SuperSpecialAwesomeMSP)

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Once you're log in, you'll see "E-mail Setup" under the "Tools" section:

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Then you'll follow the series of questions about what kind of device you're setting up. (We're using Microsoft Windows for our example here)

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Once you've gone through the questions, it'll send you to a page with step-by-step instructions on how to get your device set up.

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*NOTE: Be sure to read though the help guide to find certain information regarding setup of your mailbox. e.g., manually setting server address to mex06.emailsrvr.com*